Mechanics Bank
Legacy HomeStreet Mortgage customers are being transitioned to Mechanics Bank, with temporary service interruptions through June 4, 2026.
About
This is a legacy HomeStreet Mortgage customer portal that is currently undergoing a transition to Mechanics Bank. The site provides critical information about a mortgage system transition and temporary service interruption lasting until Midnight (PT) June 4, 2026.
It includes FAQs, loan servicing contact information, and guidance for HELOC customers whose loan account numbers are changing. The transition covers mortgage servicing, HELOC advances, and online banking access for former HomeStreet accounts.
Services
Mortgage Servicing & Home Loans
Servicing of legacy HomeStreet mortgage loans, including balance inquiries, payment processing, escrow details, payoff quotes, and statements during the transition to Mechanics Bank.
HELOC (Home Equity Line of Credit) Services
Management of HELOC loans including advance requests, check ordering, code word authentication, and transition to new loan account numbers.
Online & Mobile Banking
Digital banking access for loan management, payments, balance inquiries, and secure messaging with loan servicing.
Loan Servicing Customer Support
Phone-based customer service for loan servicing inquiries, payments, payoff quotes, and HELOC advance requests.