Total Merchant Concepts Inc

We are glad to see you, hear you, work with you and to be of service.

Financial consultant in Vancouver, WA (show on map)

4.7

★★★★★

139 reviews

Credit card processing and payment solutions provider focused on integrity, service, and business growth.

Call (360) 253-5934

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About

Total Merchant Concepts (TMC) was founded in 1996 by Dean and Cheri Perry out of frustration with existing credit card processors. They built an integrity-based company focused on excellent service, reliable representatives, and honest information.

TMC offers credit card processing, mobile payments, e-commerce solutions, gift cards, contactless processing, EMV/NFC solutions, business coaching, training, invoices and billing, and payroll services. They serve over 180 credit unions across the country through referral partnerships and have been recognized as one of the 100 Best Companies to Work For by Seattle Business Magazine (2017-2023) and Top 300 Best Work Places by Inc. Magazine (2019, 2021, 2022).

Smiley face culture symbolizing care and joy in customer service

Integrity-based company with transparent pricing and no hidden fees

Over 25 years of experience in payment processing

Free statement review typically saving 25% or more

Recognized as 100 Best Companies To Work For (2017-2023)

Referral partnership model with 180+ credit unions

Business growth partner approach beyond just payment processing

Exceptional customer support with live phone answers

Services

Credit Card Processing

Core payment processing service with multiple options including terminals, Clover solutions, software, and e-commerce.

Transparent pricing Fast processing times Multiple terminal options Clover Solutions E-commerce integration Invoices & billing

Mobile Payments

Mobile payment processing solutions for businesses on the go.

Mobile-friendly On-the-go processing

E-Commerce Solutions

Online payment processing for e-commerce businesses.

Online payment acceptance E-commerce integration

Gift Cards

Gift card processing and management services.

Contactless Processing Solutions

EMV/NFC contactless payment processing.

EMV/NFC support Contactless payments

Business Coaching and Training

Business growth consulting and leadership training services.

Leadership training Business growth tools Customized solutions

Credentials & Certifications

Registered ISO/MSP of Deutsche Bank Trust Company Americas

Registered ISO/MSP of Citizens Bank, N.A.

100 Best Companies To Work For (Seattle Business Magazine)

Since 2017

Top 300 Best Work Places (Inc. Magazine)

Since 2019

Reviews

Rating

4.7

★★★★★

Reviews

139

"Daniel A is super helpful, friendly, and thorough."

Frequently Asked Questions

What does the smiley face represent at Total Merchant Concepts? +

The smiley face represents TMC's commitment to caring about customers and delivering a smile-worthy experience. Most business owners do not find joy in working with their credit card processor, so TMC uses the smiley to send a message that they are glad to see you, hear you, work with you, and be of service.

When was Total Merchant Concepts founded? +

Total Merchant Concepts was founded in 1996 by owners Dean and Cheri Perry.

What makes TMC different from other credit card processors? +

TMC differentiates itself with integrity-based solutions, superior customer service, transparent pricing, fast processing times, and a culture of care symbolized by the smiley face. They focus on being a growth partner rather than just a service provider.

What payment processing solutions does TMC offer? +

TMC offers credit card processing, mobile payments, e-commerce solutions, contactless processing (EMV/NFC), gift cards, invoices and recurring billing, payroll services, and business coaching and training.

How does TMC's free statement review work? +

TMC offers a free statement review with no long-term commitments. Most reviews save customers up to 25% or more on their credit card processing fees.

What recognition has TMC received as an employer? +

TMC was recognized as '100 Best Companies To Work For' by Seattle Business Magazine from 2017 through 2023, and as 'Top 300 Best Work Places' by Inc. Magazine in 2019, 2021, and 2022.

What is TMC's mission statement? +

TMC's mission is to provide integrity-based solutions that help clients reduce frustration, increase their bottom line, and enhance their passion for being in business.

Does TMC work with credit unions? +

Yes, TMC works with over 180 credit unions across the country through referral partnerships, offering merchant services and cash advance options to credit union business members.