Taxpayer Advocate Service Office

We're with you every step of the way

Tax preparation service in Portland, OR (show on map)

3.3

★★★☆☆

3 reviews

Independent IRS organization helping taxpayers resolve problems with the IRS and recommending changes to prevent future issues.

Call (503) 265-3591

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About

The Taxpayer Advocate Service (TAS) is an independent organization within the Internal Revenue Service (IRS) that helps taxpayers resolve problems with the IRS and recommends changes that will prevent problems. TAS provides free expert help to qualifying taxpayers, operates Low Income Taxpayer Clinics (LITCs), maintains the Taxpayer Bill of Rights, and offers resources such as the digital Taxpayer Roadmap to help taxpayers navigate IRS notices, letters, and processes.

TAS also publishes annual reports to Congress, objectives reports, and research studies to improve the tax system.

Independent organization within the IRS

Free expert help for qualifying taxpayers

Taxpayer Bill of Rights with 10 fundamental rights

Digital Taxpayer Roadmap for navigating IRS notices

Low Income Taxpayer Clinics for legal representation

Dedicated advocate assigned to each case

Services

Taxpayer Advocacy and Problem Resolution

Assigns dedicated advocates to help taxpayers resolve problems with the IRS, including issues with notices, letters, balances due, and refund problems.

Dedicated advocate assignment Independent and impartial case review Progress updates and timeline estimates Guidance on avoiding future federal tax problems

Taxpayer Bill of Rights

Ten fundamental rights that apply to all taxpayers in their dealings with the IRS, grouping existing rights in the tax code into clear, understandable categories.

10 fundamental rights Clear and accessible language Guides TAS advocacy work Applies to all IRS interactions

Free Tax Assistance and Counseling

Free expert help for qualifying taxpayers, including free tax return preparation through VITA and TCA programs.

Free tax return preparation (VITA) Free tax help for seniors (TCA) Income eligibility: generally $56,000 or less for VITA Age 60+ eligible for TCA

Low Income Taxpayer Clinics (LITC)

LITCs assist low income individuals who have a tax dispute with the IRS, provide education and outreach to ESL speakers, and represent taxpayers before the IRS or in court.

Assistance with tax disputes ESL education and outreach Representation before IRS and in court Covers audits, appeals, and tax collection matters

Taxpayer Roadmap

A digital tool that helps taxpayers navigate IRS notices and letters, providing quick answers and guidance on what steps to take.

Look-up IRS notices and letters Step-by-step guidance Quick answers to common questions

Disaster Relief Tax Guidance

Tax guidance for taxpayers affected by disasters, helping them navigate tax obligations during and after disaster events.

Tax guidance for disaster-affected taxpayers Information on relief options

Credentials & Certifications

Taxpayer Advocate Service

Reviews

Rating

3.3

★★★☆☆

Reviews

"It felt like a miracle, I can't say enough about her and this agency."

Frequently Asked Questions

Did you get a notice from the IRS? +

Use the digital Taxpayer Roadmap to look up your notice or letter and find quick answers and guidance on what steps to take.

What is the Taxpayer Bill of Rights? +

The IRS adopted a Taxpayer Bill of Rights proposed by National Taxpayer Advocate Nina Olson. It groups existing rights in the tax code into 10 fundamental categories that apply to all taxpayers in their dealings with the IRS.

Does TAS provide free tax assistance? +

Yes, if you qualify for assistance from the Taxpayer Advocate Service, you may be able to get expert help for free. VITA provides free basic income tax return preparation for taxpayers who generally make $56,000 or less, and TCA offers free tax help for taxpayers 60 years of age or older.

What do Low Income Taxpayer Clinics (LITC) do? +

LITCs assist low income individuals who have a tax dispute with the IRS, provide education and outreach to individuals who speak English as a second language, and can represent you before the IRS or in court on audits, appeals, tax collection matters, and other tax disputes.

What should you expect if TAS assigns you an advocate? +

Your dedicated advocate will review your issue with independence and impartiality, keep you updated on progress including anticipated timelines, and advise you on how to avoid federal tax problems in the future.

How can TAS help with a balance due? +

TAS provides resources and guidance for taxpayers who have a balance due with the IRS, including help resolving payment issues.

What types of tax topics does TAS cover? +

TAS covers topics including paying taxes, issues and errors, filing returns, interacting with the IRS, small business, refunds, credits, and international tax matters.

Can TAS help disaster-affected taxpayers? +

Yes, TAS provides tax guidance for taxpayers affected by disasters through its Disaster Relief resources.